Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from laptopservicekolkata.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here. You can also opt-out of Google Analytics here.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@laptopservicekolkata.com or by mail using the details provided below:

Room No G3, 6 Satyen Bose Sarani, VIP Rd, CIT Scheme VII M, Near Maniktala Housing Estate, Ultadanga, Kolkata-700054

Mobile No: 9477561355

Terms & Conditions

Welcome to Laptop Service Kolkata!

These Terms and Conditions (“Terms”) govern your use of our services for repairing laptops (“Services”). By using our Services, you acknowledge and agree to be bound by these Terms.

Out-of-Warranty Repairs:

We specialize in repairing laptops that are no longer covered by the manufacturer’s warranty. It is your responsibility to determine the warranty status of your device before seeking our services.

Warranty Verification:

To ensure your device receives the right service, we strongly recommend checking your warranty status before engaging our services. You can do so by visiting the following link: https://www.dell.com/support/home/en-in

Independent Service Provider:

We are an independent service provider and are not affiliated with, and do not represent, any manufacturer, including Dell Inc. Our services are solely intended for out-of-warranty devices and do not affect the original manufacturer’s warranty in any way.

Service Acceptance:

We reserve the right to accept or reject any repair request at our sole discretion. We will provide you with a detailed written estimate, including the cost, estimated completion timeframe, and any identified issues, before commencing any repairs.

Customer Responsibility:

You are responsible for the following:

Backing up your data: We cannot be held responsible for any data loss that may occur during the repair process.
Providing a valid and complete description of the issue: This helps us assess the problem and provide an accurate estimate.
Payment: Payment for our services is due upon completion of the repair. We accept various payment methods, which will be communicated to you during the service intake process.

Warranty on Repairs:

We offer a limited warranty on our repairs. The duration, specific terms, and limitations of this warranty will be provided to you in writing at the time of service.

Limitation of Liability:

Our liability is limited to the cost of the repair service itself. We are not liable for any indirect, incidental, consequential, or special damages arising from or related to our services.

Dispute Resolution:

Any dispute concerning these Terms or arising out of or related to our service shall be governed by the laws of West Bengal and resolved in the courts located therein.

Entire Agreement:

These Terms represent the entire agreement between you and us regarding the subject matter hereof and supersede all prior or contemporaneous communications, representations, or agreements.

Modifications:

We reserve the right to modify these Terms at any time by posting a revised version on our website. Your continued use of our Services following the posting of revised Terms constitutes your acceptance of the revised Terms.

Contact Us:

If you have any questions about these Terms, please contact us at:

Address: Room No G3, 6 Satyen Bose Sarani, VIP Rd, CIT Scheme VII M, Near Maniktala Housing Estate, Ultadanga, Kolkata-700054

Mobile No: 9477561355

Email: info@laptopservicekolkata.com

Opening hours: Mon – Sat 10.00 AM to 07.00 PM

Thank you for choosing our services!

Additional Notes:

Replaced “data backup” with a more descriptive responsibility for customers.
Combined the “service acceptance” and “written estimate” sections for clarity.
Clarified the limitations of the warranty.
Used clearer language throughout the document.
Added a note regarding changes to the Terms and Conditions.