Revised Terms & Conditions
Welcome! These Terms and Conditions (“Terms”) govern your use of our services for repairing laptops (“Services”). By using our Services, you acknowledge and agree to be bound by these Terms.
1. Out-of-Warranty Repairs:
We specialize in repairing laptops that are no longer covered by the manufacturer’s warranty. It is your responsibility to determine the warranty status of your device before seeking our services.
2. Warranty Verification:
To ensure your device receives the right service, we strongly recommend checking your warranty status before engaging our services. You can do so by visiting the following link: https://www.dell.com/support/home/en-in
3. Independent Service Provider:
We are an independent service provider and are not affiliated with, and do not represent, any manufacturer, including Dell Inc. Our services are solely intended for out-of-warranty devices and do not affect the original manufacturer’s warranty in any way.
4. Service Acceptance:
We reserve the right to accept or reject any repair request at our sole discretion. We will provide you with a detailed written estimate, including the cost, estimated completion timeframe, and any identified issues, before commencing any repairs.
Customer Responsibility:
You are responsible for the following:
Backing up your data:
We cannot be held responsible for any data loss that may occur during the repair process.
Providing a valid and complete description of the issue:
This helps us assess the problem and provide an accurate estimate.
Payment:
Payment for our services is due upon completion of the repair. We accept various payment methods, which will be communicated to you during the service intake process.
Warranty on Repairs:
We offer a limited warranty on our repairs. The duration, specific terms, and limitations of this warranty will be provided to you in writing at the time of service.
Limitation of Liability:
Our liability is limited to the cost of the repair service itself. We are not liable for any indirect, incidental, consequential, or special damages arising from or related to our services.
Dispute Resolution:
Any dispute concerning these Terms or arising out of or related to our service shall be governed by the laws of West Bengal and resolved in the courts located therein.
Entire Agreement:
These Terms represent the entire agreement between you and us regarding the subject matter hereof and supersede all prior or contemporaneous communications, representations, or agreements.
Modifications:
We reserve the right to modify these Terms at any time by posting a revised version on our website. Your continued use of our Services following the posting of revised Terms constitutes your acceptance of the revised Terms.
12. Contact Us:
If you have any questions about these Terms, please contact us at
Address:
Room No G3, 6 Satyen Bose Sarani, VIP Rd,
CIT Scheme VII M, Near Maniktala Housing Estate, Ultadanga,
Kolkata-700054 Phone:
09477561355
Opening hours
Mon – Sat 10.00 AM to 07.00 PM
Email:
info@laptopservicekolkata.com
Thank you for choosing our services!
Additional Notes:
- Replaced “data backup” with a more descriptive responsibility for customers.
- Combined the “service acceptance” and “written estimate” sections for clarity.
- Clarified the limitations of the warranty.
- Used clearer language throughout the document.
- Added a note regarding changes to the Terms and Conditions.